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Privacy Policy (United States)
Last updated: 2026-05-23
Addendum for US residents (including state privacy laws such as CPRA where applicable).
1. Who we are
Controller: Project Management Structure (pmstructure.com). This policy explains how PM Structure processes personal data on our website and services. For privacy requests email support@pmstructure.com.
2. Data we collect
• Identity & contact: name, email, phone when you subscribe, checkout, book consultation, or contact support.
• Account: login credentials and profile if you register.
• Transaction: order history, residence and billing country, and regional pricing verification fields (checkout requests; no card payment on this site).
• Technical: IP address, browser type, device data, cookies and local storage (see [Cookie Policy](/legal/cookies)).
• Communications: messages you send us and newsletter preferences.
• Region selection: country/region you choose for pricing (stored in local storage).
3. How we use data
To provide pathways and services, process payments, verify regional eligibility, send newsletters you opt into, improve the site, prevent fraud, comply with law, and respond to support enquiries. We do not sell personal data.
4. Legal bases (where GDPR applies)
• Contract: delivering your order and account.
• Consent: marketing/newsletter and optional analytics cookies.
• Legitimate interests: security, fraud prevention, and product improvement where balanced against your rights.
• Legal obligation: tax, accounting, and regulatory requirements.
6. Retention
• Account and order records: while your account is active and for a reasonable period after (typically up to 7 years where required for tax/legal).
• Marketing: until you unsubscribe or withdraw consent.
• Support tickets: long enough to resolve your issue and improve service.
• Logs and security data: limited periods unless needed for investigations.
7. International transfers
Data may be processed outside your country (e.g. US/EU cloud providers). Where required we use appropriate safeguards such as Standard Contractual Clauses. See regional addenda for local details.
8. Your rights
Depending on your location you may have rights to access, correct, delete, restrict, object, or port your data, and withdraw consent. Email support with subject line “Privacy request”, your region, and enough detail to identify your account. See [/legal/privacy](/legal/privacy) for EU, UK, US, India, Pakistan, and GCC supplements.
9. Children
Our services are not directed at children under 16. Purchases require you to be 18+ (or age of majority). We do not knowingly collect data from children under 16. If you believe we have, email support immediately so we can delete it. Regional addenda may specify lower age thresholds for consent in specific countries.
10. Data breaches
If a personal data breach poses risk to your rights, we will notify you and regulators as required by applicable law without undue delay.
11. Changes
We post updates on this page with a new “Last updated” date. Material changes may also be noted in the cookie banner version where relevant.
12. Contact
For questions about this Privacy Policy, email support@pmstructure.com with your region and order email if applicable.
Regional addendum
Addendum for US residents (including state privacy laws such as CPRA where applicable).
1. Categories of personal information
We may collect: identifiers (name, email); commercial information (orders, regional pricing verification); internet/technical data (IP, cookies); and communications you send us. We do not sell personal information.
2. Sources
Directly from you (forms, checkout, support) and automatically from your device (cookies/logs). We do not process card payments on this website.
3. Your state privacy rights
Depending on your state you may request access, deletion, correction, or opt-out of certain processing. California residents may have additional rights under the CPRA.
4. Children under 13
Our services are not directed at children under 13 and we do not knowingly collect personal information from children under 13. If you believe we have, contact support immediately.
5. Verifying requests
We verify identity before fulfilling access or deletion requests. Email support@pmstructure.com with subject “US privacy request”, your state, and the right you wish to exercise.
6. Contact
For questions about US privacy, email support@pmstructure.com with your region and order email if applicable.